Privacy Policy

Last updated: March 2026

1. Who we are

Kadadak is a registered Mauritian company providing IT equipment rental services to businesses in Mauritius. Our registered contact email is contact@kadadak.mu. For privacy matters, contact us at contact@kadadak.mu.

2. What personal data we collect

We collect information you provide directly to us, including:

• Name, job title and company name
• Phone number and email address
• Business address and registration details (for contracts)
• Equipment preferences and rental requirements
• Payment and billing information (processed securely, not stored on our servers)

We may also collect technical data when you use our website, including IP address, browser type, pages visited and time spent on site, via cookies and analytics tools.

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide quotes
• Set up and manage rental contracts
• Deliver, service and support rented equipment
• Send service updates, renewal reminders and billing information
• Improve our website and marketing (analytics only, anonymised)
• Comply with our legal and regulatory obligations

We do not use your data for automated profiling or make automated decisions that have a legal effect on you.

4. Legal basis for processing

• Contract performance: Processing necessary to deliver our rental services
• Legitimate interests: Following up on enquiries, sending service updates
• Legal obligation: Financial and tax record keeping
• Consent: Marketing communications (you can withdraw at any time)

5. Who we share your data with

We do not sell your personal data. We may share it with:

• Our service providers (e.g. accounting software, delivery partners) who are bound by confidentiality obligations
• Legal or regulatory authorities where required by law

6. How long we keep your data

We retain customer data for 7 years after the end of a contract for legal and accounting purposes. Enquiry data from non-customers is deleted after 12 months if no contract is established.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where no legal obligation to retain it exists)
• Object to or restrict our processing
• Withdraw consent for marketing at any time

To exercise any of these rights, email us at contact@kadadak.mu. We will respond within 30 days.

8. Cookies

Our website uses cookies to understand how visitors use the site (analytics) and to improve your experience. You can disable cookies in your browser settings. We do not use advertising tracking cookies without your explicit consent.

9. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. All equipment returned to us is securely wiped to NIST 800-88 standard.

10. Changes to this policy

We may update this policy from time to time. The current version is always available at kadadak.mu/privacy.html. Material changes will be communicated to active customers.

11. Contact

For any privacy questions: contact@kadadak.mu or call +230 5919 0782.